Cut your phone bill in half, keep your numbers, and get features your old PBX could never do - from a system that lives in the cloud.
A full business phone system hosted in the cloud - no expensive on-site PBX hardware to maintain, no service contracts for equipment that's already a decade old. Extensions, ring groups, call queues, and everything else your business needs, managed from a web portal.
Professional call routing that works around your schedule. Callers hear a custom greeting, select from a menu, and reach the right person or department - during business hours, after hours, or on holidays. No more missed calls going straight to a generic voicemail.
Every voicemail is transcribed and delivered as an audio file to your email inbox. You can listen from anywhere, forward messages to colleagues, and keep a record of every call - without dialing in to check a voicemail box from a desk phone that may or may not be at your desk.
Make and receive business calls from your cell phone using your office number. Your personal number stays private, you look like you're calling from the office, and you're reachable anywhere - on a job site, on the road, or working from home. No hardware required.
Record calls automatically or on-demand. For businesses in regulated industries, compliance-driven recording is built in. For everyone else, it's invaluable for training new staff, resolving disputes about what was said on a call, or reviewing customer interactions to improve service.
Keep every phone number your business has built recognition around. We handle the porting process with your current carrier so your numbers follow you to the new system - no disruption to clients, no announcing a number change, no starting over.
Traditional PBX phone systems were designed for a world where everyone sat at a desk in the same building five days a week. The hardware is expensive, the maintenance contracts are expensive, and every time you want to add a line or change something, you either call a specialist or dig through a manual. They're inflexible by design - the features that exist are the features that were installed.
VoIP runs over your internet connection. Instead of dedicated phone lines, voice is transmitted as data - which means your phone system becomes software, not hardware. That shift has enormous practical implications: adding a user is done in a portal, not by running a new cable. Moving an extension means logging into a different device, not relocating physical wiring. Features like call recording, voicemail transcription, and mobile apps are just... included.
The most common question is about call quality. Modern VoIP, on a properly configured network with adequate internet bandwidth, is indistinguishable from a traditional phone line. The key words are "properly configured" - QoS settings on your router, adequate upload bandwidth, and ideally a network that's been set up to prioritize voice traffic. That's where we come in. We assess your current network before recommending any hardware, so we know quality won't be an issue before the first call is placed.
On cost: a traditional PBX with 10 extensions typically costs thousands in hardware plus ongoing maintenance. A hosted VoIP system with the same 10 extensions is generally $20–35 per user per month, with no hardware maintenance, no service contracts, and no truck rolls when something needs to change. Most businesses we've moved off legacy systems have seen their monthly phone costs drop by 40–60%.
Yes. Number porting is a standard part of the transition. We coordinate with your current carrier to move your existing numbers to the new VoIP system. The process typically takes 2–4 weeks depending on the carrier, and your numbers remain active on the old system until porting is complete - so there's no gap in service.
Most businesses save 40–60% on monthly phone costs when switching from a legacy PBX or traditional business lines. Hosted VoIP typically runs $20–35 per user per month, which includes the features that used to cost extra - auto-attendant, voicemail, call routing, and more. You also eliminate hardware maintenance costs and the expense of having a technician come out every time something needs to change.
Each simultaneous call uses roughly 100 Kbps of upload bandwidth. A business with 10 employees likely won't have more than 5–6 calls happening at once, which means 1 Mbps of upload headroom is more than enough. Most business internet connections today are well beyond that. The more important factor is latency and packet loss - we assess your connection before deployment to make sure those are within acceptable ranges for voice quality.
On a properly configured network with good internet, yes - and often better, because modern VoIP codecs deliver higher audio fidelity than the traditional telephone network. The key is setup. We configure QoS on your network to prioritize voice traffic so a large file download or video call doesn't degrade your phone call quality. We don't deploy VoIP on a network that isn't ready for it.
We set up failover routing so that if your internet connection drops, incoming calls are automatically forwarded to a cell phone, another location, or a backup number of your choosing. You won't miss calls. For businesses where uptime is critical, we can also discuss secondary internet connections or cellular failover options that keep your entire network online even when the primary ISP has an outage.
We'll assess your current setup and show you exactly what modern VoIP would look like for your business.